How come?

Why HK govt cannot send a designated flight to pick up HK citizens? What’s the role of CX in this incident? CX flight = flight for Hong Kong people?
Is it another case showing that HK is indeed ruled by businessmen?

Does the government do enough? Help those people who really need help, do first things first, use all necessary efforts to avoid tragedy from happening.
I mean basic good samaritan things, not that 'it is none of my business' attitude.

At the time of emergency:
If the boss is not there, can the remaining team do anything?
If the boss is there, and they still cannot do anything, what does it tell?

The world is not the same as before. People become more mobile. News spread fast.
For any responsible government, it should consider having contingent plans in unusal situations.

For example, a hotline that people can call at the time of emergency when they are abroad. An auto reply text message tells them what to do and where to go. We can make us of technology to improve communication and make a better world. Yes, 'better' is all I am asking for.